Terms of Use

Last Updated: December 2024

Acceptance of Terms

Welcome to www.crickbuster.com (the "Website"), operated by Crickbuster USA, Inc. ("Crickbuster," "we," "us," or "our"). By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, our Privacy Policy, and our Cookie Policy (collectively, the “Policies”), which are incorporated herein by reference.

Crickbuster USA, Inc. may, where permitted by applicable law, modify or update these Terms of Use at any time in its sole discretion, with or without notice. Your continued use of the Website following the posting of changes means that you accept and agree to the changes. We encourage you to review the most current version of the Terms of Use periodically.

We do not guarantee the availability, performance, or continuity of the Website or any content or feature. We reserve the right to suspend, restrict, withdraw, or modify all or part of the Website without notice. You agree that Crickbuster will not be liable to you or any third party for any modification, suspension, or discontinuation of the Website or its services.

The content on this Website, including but not limited to text, images, software, video, and trademarks (collectively, the “Content”), is protected by applicable intellectual property laws including U.S. copyright law and international treaties.

Important Notice Regarding Dispute Resolution
These Terms contain a binding arbitration clause and a class action waiver. Except where prohibited by law, any disputes between you and Crickbuster USA Inc. will be resolved through binding individual arbitration, and you waive your right to participate in any class action lawsuit or jury trial. Please see the section below titled "BINDING ARBITRATION".

Rules of Conduct

By accessing or using the Website, you agree to adhere to the following rules of conduct. Any breach of these rules may result in suspension or termination of your access and may expose you to legal liability.

1. Unauthorized Data Collection: You may not collect, scrape, or harvest data from the Website through automated or manual means without explicit written permission from Crickbuster USA Inc.
2. Automated Access Restrictions: Automated access tools, including bots, crawlers, or scripts, are strictly prohibited unless expressly authorized. Standard search engine indexing is permitted.
3. Prohibited Stream Capture: You must not download, store, reproduce, or transmit any streamed or time-sensitive content from the Website without permission.
4. Access Control Violations: Unauthorized access or attempts to access restricted areas, systems, or accounts are strictly forbidden.
5. System Tampering: You must not attempt to reverse-engineer, bypass, or disable any part of the Website’s security framework or functionality.
6. User Interference: You may not interfere with the Website's usability or the experience of other users through disruptive behavior
7. Prohibited Content Posting: Any content you submit must not:
   
   
   • Violate intellectual property rights,
   • Be false, defamatory, or misleading,
   • Disclose private or confidential information without consent,
   • Be unlawful, threatening, harassing, or discriminatory,
   • Promote illegal conduct,
   • Include unauthorized advertising or promotions,
   • Contain malicious software, viruses, or harmful code.

Violation of any of the above may result in immediate removal of content, suspension of your account, and potential legal action.

Ownership of Website Content and User Submissions

All content and materials displayed on this Website are the property of Crickbuster USA, Inc., its affiliates, licensors, or content partners, and are protected by intellectual property laws. You may access and use the content for your personal, non-commercial purposes only. You may not reproduce, modify, republish, upload, post, transmit, translate, create derivative works from, sell, or distribute any material from this Website in any format or medium—whether digital, print, or otherwise—without our prior written permission or unless expressly permitted by these Terms of Use.

You may download or print a single copy of specific pages of the Website for personal use, provided all copyright and proprietary notices remain intact.

If you choose to submit or post any content to the Website, including comments, messages, or other materials, you hereby grant Crickbuster USA, Inc. and its affiliates a royalty-free, perpetual, irrevocable, transferable, assignable, sub-licensable, and worldwide license to use, reproduce, adapt, publish, display, distribute, and otherwise exploit such content, including derivative works, in any form, media, or technology now known or developed in the future, for any business or commercial purpose.

You affirm that any materials you submit are your original work and that you hold the necessary rights to grant us this license.

Please do not submit business proposals, ideas, or concepts. While we appreciate enthusiasm and innovation, we may already be developing similar concepts internally. By submitting any such ideas, you agree that Crickbuster USA, Inc. is free to use them without compensation or obligation to you and you waive any claims against us related to the use of those ideas.

Account Registration and Related Submissions

While some services on the CrickBuster platform can be accessed without registration, certain features—such as reserving or purchasing tickets—require you to create an account ("Account"). You may register either directly or by using credentials from a third-party platform (such as Facebook or Google), referred to as your "Third-Party Site Password."

By registering, you agree to provide accurate, current, and complete information during the sign-up process and to keep your account information updated at all times. You are solely responsible for maintaining the confidentiality of your CrickBuster password and, if applicable, your Third-Party Site Password. All activity conducted under your Account is your responsibility. If you suspect unauthorized access or use of your Account, you must notify CrickBuster immediately.

CrickBuster shall not be liable for any loss or damage arising from unauthorized use of your Account. However, you may be held responsible for losses incurred by CrickBuster or third parties resulting from such unauthorized activity. Account ownership is non-transferable, except with prior written consent from CrickBuster and in accordance with its policies and procedures.

Future Functionality

You acknowledge and agree that your purchases or use of services are not dependent upon the delivery of any future features or functionalities. Additionally, they are not reliant on any oral or written statements made by CrickBuster regarding potential future developments.

Account Termination or Suspension

CrickBuster reserves the right, at its sole discretion, to suspend or terminate your Account and/or access to the Website or services at any time, without prior notice, for any reason, including but not limited to:

• A breach or violation of these Terms of Use or any other policies or guidelines associated with the Website;
• Conduct that is unlawful, fraudulent, or harmful to other users, third parties, or CrickBuster;
• Use of the Website in a manner that could damage, disable, overburden, or impair our servers or networks;
• Repeated instances of account inactivity or suspicious behavior;
• Requests by law enforcement or other government agencies.

Upon suspension or termination, your right to access and use the services will cease immediately. CrickBuster shall not be liable to you or any third party for any termination of your access to the Website or deletion of your Account or submitted content.

You may terminate your Account at any time by contacting CrickBuster in writing. Upon termination by you or CrickBuster, any rights granted to you under these Terms will immediately cease, except for those provisions which by their nature are intended to survive termination (e.g., intellectual property rights, indemnities, disclaimers, and limitations of liability).

Electronic Communications

By accessing or using this Website, or by communicating with CrickBuster via email or other digital means, you consent to receive communications from us electronically. This includes all agreements, notices, disclosures, and other communications that we provide to you through email or by posting on this Website.

You agree that all such electronic communications satisfy any legal requirements that such communications be in writing. This consent does not affect any of your statutory rights that cannot be waived under applicable law.

Responsibility for Public Postings and Content

Users are solely responsible for the content they post or make available in public areas of the Website. CrickBuster does not actively monitor, control, or endorse any user-submitted content and assumes no responsibility for its accuracy, legality, or appropriateness.

While we are not obligated to monitor or moderate public postings, we reserve the right, at our sole discretion, to review, edit, or remove any content made publicly available on the Website. CrickBuster does not act as a publisher of user-generated content and disclaims any liability arising from such content.

Making Purchases

All purchases made through the CrickBuster platform are governed by our Purchase Policy, which includes terms related to events, concerts, and other offerings, as well as details on refunds, exchanges, and cancellations. Please review the Purchase Policy carefully before completing any transaction.

We may impose conditions on the use of coupons, promotional codes, or gift cards. You are responsible for all charges incurred through your account or payment method, including applicable taxes, at the rates effective at the time of the transaction. Only credit cards, debit cards, gift cards, or vouchers that belong to you—or that you are expressly authorized to use—may be used.

You may not attempt to conceal your identity through multiple IP addresses, email accounts, or other means in order to conduct transactions on the platform. You must comply with all applicable laws relating to your purchases. CrickBuster may share your transaction information with law enforcement if necessary to support investigations.

If we are unable to verify or authenticate your submitted information during registration, ticket purchases, or payment processes, we may cancel your tickets, deny future transactions, and restrict access to the platform. For full details, please visit our Refund and Cancellation Policy.

Copyright Infringement Notices

CrickBuster USA, Inc. respects the intellectual property rights of others and expects users of our Website to do the same. If you believe that any content on the Website infringes upon your copyright, you may submit a written notification in accordance with applicable law. To be effective, your notice must include the following information:

1. 1.A detailed description of the copyrighted work that you believe has been infringed.
2. 2.The exact location (URL or section) on the Website where the allegedly infringing material appears.
3. 3.Your contact information, including your full name, mailing address, telephone number, and, if available, an email address.
4. 4.A statement that you have a good-faith belief that the disputed use of the material is not authorized by the copyright owner, its agent, or the law.
5. 5.A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
6. 6.An electronic or physical signature of the copyright owner or the authorized representative.

Please send your notice to:

CrickBuster USA, Inc.
Attn: Legal Department – Copyright Notice
261 N University Drive, Suite 500, Plantation, FL 33324
Email: inquiry@crickbuster.com

Note: The contact details provided above are specifically for reporting suspected copyright infringement. For all other inquiries, please refer to the appropriate contact information provided elsewhere in these Terms of Use or on the Website.

CrickBuster USA, Inc. maintains a policy of terminating the accounts or access rights of users who are determined to be repeat infringers of intellectual property rights.

Complaints & Legal Challenges: If CrickBuster becomes involved in any legal proceeding or claim as a result of your actions or conduct, you agree to indemnify, defend, and hold CrickBuster harmless from and against all claims, liabilities, damages, losses, and expenses, including reasonable legal fees and costs. This includes any claims arising from your use of the services, your violation of these Terms, or your infringement of any third-party rights.

User Content

Unless explicitly stated otherwise, "User Content" refers to any content submitted, posted, uploaded, published, or transmitted through the services by you or any other user. This includes, but is not limited to, photographs, profile information, descriptions, reviews, messages, requests, postings, and payments made via the services.

CrickBuster may, at its sole discretion, allow you to post or share User Content through the services. By submitting any User Content, you grant CrickBuster a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license (with the right to sublicense) to use, copy, modify, adapt, distribute, display, perform, transmit, stream, broadcast, and otherwise exploit that content in connection with promoting, marketing, or operating the services in any media or format, now known or developed in the future. However, private messages will not be used in public advertising. This license continues even if your account is deactivated or the services are terminated. While CrickBuster does not claim ownership of your User Content, these Terms do not restrict your rights to use and distribute it independently.

You are solely responsible for the User Content you make available. By submitting content, you represent and warrant that:

• You are either the sole owner of the content or have all necessary rights and permissions to grant CrickBuster the license described above.
• Your content does not and will not infringe upon or violate the rights of any third party, including copyrights, trademarks, trade secrets, moral rights, privacy rights, publicity rights, or any other proprietary rights.
• Your content complies with all applicable laws and regulations.

You further agree not to post any content that is:

• Illegal, obscene, defamatory, threatening, abusive, or invasive of another’s privacy,
• Infringing on intellectual property or publicity rights,
• Fraudulent, misleading, or otherwise harmful to others,
• Involving viruses, malware, unsolicited commercial messages, spam, political campaigns, or chain letters.

While CrickBuster has no obligation to monitor or moderate User Content, we reserve the right, at our sole discretion and without notice, to edit, remove, or restrict access to any User Content that we find to be objectionable, in violation of these Terms, or otherwise harmful to the services or users.

CrickBuster assumes no responsibility for User Content posted by you or others. You acknowledge and agree that any use of such content is at your own risk, and that CrickBuster is not liable for any loss or damage arising from it. You may encounter content that is offensive, inaccurate, or inappropriate, and you agree that CrickBuster is not responsible for any harm resulting from such content. While we may offer tools to delete or manage your content, we do not guarantee that any content can be fully removed from all systems.

User Conduct: You agree not to use the services for any unlawful, harmful, fraudulent, or abusive purpose. You may not post or transmit any material that infringes on the intellectual property rights of others, contains malware, or is otherwise objectionable.

Age Restriction : You must be at least 18 years old to use this website or participate in any CrickBuster services unless supervised by a parent or legal guardian. By using our site, you confirm that you meet this requirement.

Prohibited Activities

When using the services, you agree not to engage in any of the following actions:

1. Disruptive or Harmful Use

• Take any action that could place an unreasonable burden on the service infrastructure;
• Interfere with or attempt to disrupt the proper functioning of the services or any user’s experience;
• Bypass, disable, or interfere with any security-related features or access controls of the services;
• Distribute viruses, malware, or other harmful technologies that could damage CrickBuster or its users.

2. Unlawful or Infringing Behavior

• Use the services in a way that violates any law, regulation, or third-party rights, including copyrights, trade secrets, trademarks, privacy, or publicity rights;
• Submit content that is harassing, hateful, obscene, defamatory, threatening, discriminatory, or otherwise unlawful;
• Promote, advocate for, or encourage conduct that could result in criminal or civil liability.

3. Unauthorized Financial Conduct

• Circumvent payment obligations or attempt to access paid features without proper payment;
• Engage in fraudulent activities, such as misleading payment requests, refund schemes, or solicitation of prohibited payment methods (e.g., mailing cash).

4. Misuse of the Platform

• Use automated tools (e.g., bots, spiders, scrapers, offline readers) to access or extract data from the services without our express written permission;
• Collect, harvest, or publish personally identifiable information from users without authorization;
• Copy or misappropriate CrickBuster’s content, including for use on mirrored, competitive, or third-party platforms;
• Attempt to order more tickets than permitted for any event or bypass limits or restrictions set by CrickBuster.

5. Inappropriate Content or Promotion

• Post or promote non-CrickBuster services or links to third-party platforms not authorized by CrickBuster;
• Submit User Content that undermines the user experience, including but not limited to:
• Promoting external downloads unrelated to CrickBuster,
• Redirecting users to complete redundant forms off-platform,
• Advertising unrelated products or services through user profiles or comments.

6. Violation of CrickBuster Policies

• Breach any applicable policies outlined by CrickBuster that govern your access to and use of the services;
• Engage in activities that are inconsistent with the intended use, purpose, or spirit of the services.

7. Unauthorized Commercial Use

• Use any part of the services, including profiles, events, or listings, to sell tickets, goods, or services not explicitly permitted or supported by CrickBuster.

Intellectual Property Rights

All content, trademarks, logos, and intellectual property on the CrickBuster website are owned by or licensed to CrickBuster. You may not use, reproduce, or distribute any content without our prior written consent. All content and materials provided through the services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software (collectively, "CrickBuster Content"), are protected by copyright, trademark, patent, and other applicable intellectual property laws of the United States and international jurisdictions.

Except as expressly permitted in these Terms of Use, CrickBuster and its licensors retain all rights, title, and interest in and to the services and CrickBuster Content, including all related intellectual property rights. You acknowledge that you do not acquire any ownership rights by accessing or using the services.

All trademarks, service marks, logos, trade names, and other proprietary designations displayed on or used in connection with the services are the property of CrickBuster or its respective owners. Use of any CrickBuster trademarks or proprietary branding without prior written consent is strictly prohibited.

Third-Party Websites, Advertisers, and Services

CrickBuster may include links to third-party websites, services, or advertisers that are not owned or controlled by CrickBuster. We do not endorse or assume any responsibility for the content, policies, or practices of these third parties. Accessing such sites or services is at your own risk, and your use of them is governed by their own terms and privacy policies—not those of CrickBuster.

You expressly release CrickBuster from any liability arising from your use of any third-party website, service, or content.

Your interactions with advertisers or third-party providers found on or through CrickBuster—including payments, delivery of goods or services, and any associated terms or warranties—are solely between you and the relevant third party. CrickBuster is not liable for any loss or damage related to such dealings.

We recommend reviewing the terms and privacy policies of all third-party sites or services you visit.

Disclaimer of Warranties

Your use of the services is at your sole risk. The services and all content, functionality, and materials provided through CrickBuster are provided "as is" and "as available," without warranties of any kind, either express or implied, including, without limitation, warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

We do not guarantee that:

1. The website will be available at any particular time or location;
2. The website will meet your requirements or provide any particular results;
3. The information on the website will be accurate, complete, or up-to-date;
4. The website or any information transmitted to or from it will be secure from unauthorized access;
5. The information and materials you store in your account or on this website will remain retrievable and uncorrupted (unless otherwise agreed);
6. The website will be uninterrupted, error-free, or free of viruses or other harmful components, or that defects will be corrected.

We make no warranties or representations regarding any products or services ordered or provided via this website. Such products and services are provided "as is" except where otherwise stated in a separate agreement with you or a third party.

Your use of this website is at your own risk. While we strive to provide accurate and up-to-date information, we reserve the right to make changes and corrections to any information (including pricing) at any time without notice. We do not guarantee the accuracy, timeliness, completeness, or correctness of any information provided on this website, and we are not liable for any errors or omissions.

No advice, information, or results, whether oral or written, obtained from us or through this website, shall create any warranty not expressly made herein. We disclaim, and you waive, any and all warranties, representations, or guarantees made in product or service literature, FAQ documents, support materials, customer service interactions, and correspondence with us or our agents.

We are not responsible for any content posted by users or for disputes between users, or between users and third parties.

This disclaimer applies to us, our affiliated and related companies, and third parties involved in the creation, production, or distribution of this website, including their employees and agents.

Limitation of Liability

To the maximum extent permitted by applicable law, CrickBuster, its affiliates, officers, directors, employees, agents, partners, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, whether in contract, tort (including negligence), or otherwise, arising from:

• Your use or inability to use the services;
• Any errors, omissions, or inaccuracies in the content provided through the services;
• Any unauthorized access to or alteration of your communications or data;
• Any other matter relating to the services, including third-party websites or services linked to or from the services.

In no event shall CrickBuster's total liability to you for all damages, losses, or causes of action exceed the amount paid by you, if any, for accessing the services.

Termination: CrickBuster reserves the right, at its sole discretion, to suspend or terminate your access to all or part of the services, without notice, for any reason, including but not limited to:

• Violation of these Terms of Use;
• Engaging in fraudulent or unlawful activities;
• Infringement of intellectual property rights;
• Any other conduct that CrickBuster, in its sole discretion, deems harmful or detrimental to the services, CrickBuster, or other users.

Upon termination, your right to use the services will immediately cease, and you agree to cease all use of the services. CrickBuster may, at its discretion, retain or delete any User Content or information associated with your account.

We may suspend or terminate your access to the services at any time, with or without notice, for any reason, including if we believe you have violated these Terms or acted in a manner that harms our reputation, users, or partners.

Indemnity

You agree to defend, indemnify, and hold harmless CrickBuster, its subsidiaries, affiliates, agents, managers, officers, directors, employees, contractors, and other related parties (collectively, "Indemnified Parties") from and against any and all claims, damages, liabilities, losses, obligations, costs (including but not limited to attorney’s fees), and expenses arising from or relating to:

1. Your use of and access to the services, including any data or content transmitted or received by you;
2. Your violation of any term of this Agreement, including but not limited to your breach of any representations and warranties;
3. Your violation of any third-party rights, including but not limited to intellectual property rights, privacy rights, or publicity rights;
4. Your violation of any applicable law, regulation, or legal obligation, whether local, state, national, or international;
5. Any claim, damages, or loss arising from your User Content, or content submitted through your account;
6. Any third-party access or use of the services using your unique username, password, or other appropriate security code.

Additionally, you agree that CrickBuster is not responsible for the accuracy or suitability of any tax payments made on your behalf. You agree to indemnify and hold harmless CrickBuster and its affiliates, officers, directors, agents, and employees against any liabilities, costs, interest, expenses (including reasonable attorney’s fees), or claims arising from:

1. Any local, regional, national, or international tax obligations or amounts due under tax laws, regulations, orders, or decrees; or
2. Any dispute or challenge related to the tax status of CrickBuster.

Dispute Resolution & Binding Arbitration:

Governing Law and Jurisdiction: These Terms of Use and any disputes arising out of or relating to them or your use of the Services will be governed by the laws of the State of Florida, without regard to conflict of law principles. Subject to the arbitration agreement below, you agree that the state and federal courts located in Broward County, Florida will have exclusive jurisdiction over any legal proceedings not subject to arbitration, including IP Protection Actions (as defined below).

Informal Dispute Resolution: Before initiating formal legal proceedings, you agree to first provide CrickBuster an opportunity to resolve your concern by sending a written description of your dispute to:

CrickBuster USA Inc.
261 N University Drive, Suite 500
Plantation, Florida 33324
ATTN: Legal Department

We will attempt to resolve the issue in good faith within 30 days of receipt.

Binding Arbitration: If the dispute is not resolved through informal discussions, you and CrickBuster agree to resolve all disputes—except for claims excluded below—exclusively through final and binding arbitration administered by the American Arbitration Association (AAA), under its Commercial Arbitration Rules and Consumer-Related Disputes Supplementary Procedures, then in effect.

The Federal Arbitration Act governs this agreement and the enforcement of the arbitration decision.

Exceptions to Arbitration: Either party may bring:

• An individual claim in small claims court (if eligible);
• A claim for injunctive or equitable relief in a court of competent jurisdiction to protect their intellectual property rights ("IP Protection Action").

Arbitration Procedure

• The arbitration will be conducted in the county of your residence unless both parties agree otherwise.
• For claims under $10,000, the arbitration may proceed based solely on written submissions, unless a hearing is requested.
• If the parties cannot agree on an arbitrator within 7 days of filing, the AAA will appoint one.
• The arbitrator will issue a written decision explaining the essential findings and conclusions.
• The decision may be enforced in any court of competent jurisdiction.

Opt-Out of Arbitration: You may opt out of this arbitration agreement by sending a written notice to inquiry@crickbuster.com within 30 days of first accepting these Terms. Your notice must include your full name, mailing address, and the email address associated with your CrickBuster account.

If you opt out, the exclusive jurisdiction for any dispute shall be the state or federal courts in Broward County, Florida.

Class Action Waiver: You and CrickBuster agree that all arbitration proceedings or court actions will be conducted solely on an individual basis. No arbitration or court claim may be combined with another, and class, consolidated, representative, or private attorney general actions are not permitted.

Unless both parties expressly agree in writing, the arbitrator may not consolidate multiple claims or preside over any form of a representative or class proceeding. If this waiver is found unenforceable, the entirety of this arbitration section will be null and void.

Jury Trial Waiver: To the fullest extent permitted by law, you and CrickBuster each waive the right to a jury trial for any claim or dispute in court, whether related to these Terms or otherwise. One-Year Limitation on Claims: Regardless of any statute or law to the contrary, any claim or cause of action arising from or related to your use of the Services or these Terms must be filed within one (1) year after such claim arose. Otherwise, the claim is permanently barred.

Arbitration Rules: The arbitration will be administered by the American Arbitration Association (AAA) in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes then in effect (the “AAA Rules”). The Federal Arbitration Act governs the interpretation and enforcement of this Section.

Arbitration Process

• Demand for Arbitration: A party who wishes to initiate arbitration must provide the other party with a written Demand for Arbitration in accordance with the AAA Rules.
• Arbitrator Selection: The arbitrator will be selected from the AAA’s roster of qualified arbitrators, and if the parties cannot agree, the AAA will appoint an arbitrator.

Arbitration Location and Procedure

• Location: The arbitration will generally take place in the county where you reside unless you and CrickBuster agree otherwise.
• Claims Under $10,000: If your claim does not exceed $10,000, the arbitration will be conducted based solely on written submissions, unless a hearing is requested or the arbitrator deems a hearing necessary.
• Claims Over $10,000: If your claim exceeds $10,000, you may be entitled to a hearing, subject to the AAA Rules.

Arbitrator’s Decision

• The arbitrator’s decision will be final and binding. The award will include the essential findings and conclusions on which the arbitrator based the decision.
• Award of Damages: The arbitrator’s award will be consistent with the Limitation of Liability section of these Terms, governing the types of damages for which a party may be held liable.
• IP Relief: In the case of intellectual property disputes, the arbitrator may award declaratory or injunctive relief to the prevailing party.

Fees

• The AAA filing and administrative fees will be governed by the AAA Rules.
• Claims Under $10,000: If your claim for damages does not exceed $10,000, CrickBuster will pay all arbitration fees unless the arbitrator determines that your claim was frivolous or brought for improper purposes.

Final Provisions: By agreeing to these Terms, you acknowledge that you are waiving your right to a trial by jury and that all disputes will be resolved through arbitration rather than litigation, except as expressly stated in the exceptions above. This Binding Individual Arbitration section will survive the termination of these Terms.

Force Majeure

CrickBuster shall not be held liable or responsible for any failure or delay in its performance under these Terms, or for any interruption or unavailability of the services, to the extent such failure, delay, or unavailability is caused by events or circumstances beyond its reasonable control. This includes, but is not limited to:

• Acts of God or natural disasters (e.g., floods, earthquakes, hurricanes, wildfires)
• War, invasion, hostilities (whether declared or not), terrorism or threats of terrorism
• Epidemics, pandemics, or government-imposed quarantines or travel bans
• Labor disputes, strikes, or lockouts
• Electrical outages, utility failures, internet disruptions, or telecommunications breakdowns
• Acts of civil or military authorities
• Governmental orders, regulations, or restrictions
• Fires, explosions, or other catastrophes

Such events shall excuse performance to the extent they prevent or hinder CrickBuster’s ability to operate or fulfill its obligations under these Terms. CrickBuster will make reasonable efforts to resume services as soon as reasonably practicable.

Loan Agreement and Fraudulent Misrepresentation: If CrickBuster provides any financial advance, loan, or monetary support to an individual (including employees, contractors, or consultants), such assistance will be subject to a separate written agreement signed by both parties outlining repayment terms, deadlines, and applicable interest or penalties.

Any individual who accepts such a loan or financial advance agrees to:

• Repay the full amount as per the terms of the agreement;
• Not submit false or misleading documentation (including fabricated or inflated invoices) to justify the use of such funds;
• Acknowledge that the submission of any false, forged, or misleading records shall constitute fraudulent misrepresentation and a material breach of both this and any separate loan or employment contract.

In the event of fraud or default in repayment:

CrickBuster reserves the right to pursue full legal remedies including but not limited to civil recovery of the funds, reporting to relevant authorities, and pursuing criminal charges; The individual will be liable for all associated legal costs, interest, penalties, and damages; CrickBuster may deduct unpaid amounts from any payments or benefits due to the individual, to the extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless CrickBuster USA Inc., its officers, directors, employees, agents, affiliates, and partners from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

• Your violation of these Terms;
• Your misuse of the services or messaging programs;
• Your voluntary provision of a mobile phone number that you do not own or have authority to use;
• Your failure to update or notify us of changes to your mobile number;
• Any violation of privacy, telecommunication, or consumer protection laws, including but not limited to the Federal Telephone Consumer Protection Act (TCPA) and any state law equivalents.

This obligation survives the termination or expiration of your relationship with CrickBuster.

Miscellaneous

This Agreement, together with our Privacy Policy and any other legal notices or terms expressly incorporated herein, constitutes the entire and exclusive agreement between you and CrickBuster regarding the services and supersedes any prior agreements, understandings, or communications, whether oral or written, between you and CrickBuster relating to the subject matter hereof.

No amendment, modification, or supplement to this Agreement shall be valid unless in writing and signed or otherwise agreed to by CrickBuster. You may not assign or transfer this Agreement, or any of your rights or obligations hereunder, without the prior written consent of CrickBuster, which may be withheld at our sole discretion. Any unauthorized assignment shall be null and void.

CrickBuster may freely assign or transfer this Agreement without restriction. Subject to the foregoing, this Agreement will bind and inure to the benefit of the parties, their successors, and permitted assigns. If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect, and the unenforceable provision shall be interpreted so as to best accomplish the intent of the original provision.

No waiver by CrickBuster of any breach or default under this Agreement shall be deemed a waiver of any preceding or subsequent breach or default. Any failure or delay in enforcing any provision shall not constitute a waiver of that provision.

The headings and titles in this Agreement are for convenience only and shall not affect the interpretation of any provision.

Nothing in this Agreement is intended or shall be construed to confer any rights or remedies upon any third party, except as expressly stated herein. Our suppliers, licensors, and co-brand partners are intended third-party beneficiaries only to the extent specifically identified in this Agreement. All other third-party rights are hereby excluded.

Updates to Terms : We reserve the right to modify or update these Terms at any time. We will notify users of material changes by updating the date at the top of this page or via email. Continued use of the services after such changes constitutes your acceptance of the revised terms.

No Agency Relationship: When you use CrickBuster, it doesn’t mean we’re partners, employees, or in any kind of business joint venture. We’re simply independent of each other, and this agreement doesn’t create any special business relationship like a partnership, agency, or employer-employee setup.

No Waiver: If we don’t enforce a part of this agreement right away, or at all, it doesn’t mean we’re giving up our right to do so later. Also, if we excuse one part of the agreement one time, it doesn’t mean we’ll excuse it again in the future.

Mobile Messaging Terms & Conditions

Please read these Mobile Messaging Terms & Conditions ("Terms") carefully. By signing up for one or more text messaging programs (the “Program”), submitting your mobile phone number, or otherwise agreeing to receive text messages from or on behalf of CrickBuster USA Inc. ("CrickBuster," "we," or "us"), you agree to these Terms.

Note: These Terms include a class action waiver and jury trial waiver in the section titled Applicable Laws, Class Action Waiver, and Arbitration.

Your participation in the Program is also subject to our [Privacy Policy] and [Terms of Use], which are incorporated into these Terms by reference. These Terms do not replace other agreements or policies that may apply to your interactions with CrickBuster outside of the messaging program.

Consent to Receive Automated Text Messages: By voluntarily providing your mobile number, you agree to receive recurring automated promotional and informational text messages (including SMS and MMS) from CrickBuster, which may be sent via an automatic telephone dialing system, auto-dialer, or other automated technology. These messages may include:

• Promotions and offers
• Event notifications and updates
• Account status or order confirmations
• Fan experience announcements

Message frequency may vary. Consent to receive text messages is not a condition of purchase. Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out and Help: You can opt out of receiving text messages at any time by replying STOP to any message. You may also request help by replying HELP. After opting out, you may receive a final confirmation message.

Mobile Carrier Disclaimer: CrickBuster is not responsible for any charges related to messages or delays/failures in message delivery by mobile carriers. Message and data rates may apply. Your Responsibilities: You agree to provide a valid mobile number and to notify CrickBuster of any changes to your number. You are responsible for keeping your contact information current and accurate.

Privacy: Your information will be used in accordance with our [Privacy Policy]. We will not sell or share your mobile number for marketing purposes without your consent.

Applicable Laws, Class Action Waiver, and Arbitration: Any disputes arising under these Terms shall be governed by the laws of the State of Florida. By agreeing to these Terms, you and CrickBuster both waive the right to a jury trial and agree that any claim must be brought in individual arbitration (not as a class action), except as otherwise described in our general [Dispute Resolution and Arbitration] section.

Termination of Text Messaging: We may suspend or terminate your ability to receive text messages from CrickBuster if we believe you have violated these Terms or applicable laws. Your participation in the Program will also end if your mobile phone service is canceled or lapses. We reserve the right to change, suspend, or discontinue any part of the messaging Program at any time, with or without notice.

Changes to These Terms: We may update these Text Messaging Terms from time to time. Any changes will be reflected by updating the “Last Revised” date. New terms will apply to all text messages you receive after the effective date of the update. Please review these terms periodically to stay informed of any changes.